AUTOSUPPORT(8)

💖 AUTOSUPPORT(8) 💖

okay so bestie, this is the autosupport page from the Linux Programmer's Manual — yes the whole manual, and yes we're doing this. sit down, hydrate, let's go 🫶

✨ NAME ✨

autosupport — an interactive script that pulls together all your info so you can hand it over to Digium[tm]'s support like the good little ticket-haver you are 💅

🌸 SYNOPSIS 🌸

autosupport [OPTION] [prefix]

🦋 DESCRIPTION 🦋

so autosupport is a script that you normally run when you're a user contacting Digium's Technical Support — it's literally built to automate the whole "gathering support information" thing for you. no cap. it probes your system for some run-time and system information, and it generates a backup of all your Asterisk-related configuration. iconic behaviour honestly.

you can also optionally pass a parameter for a prefix, which is typically used to specify a Digium Technical Support Ticket ID. so like, your ticket, your name on the tarball. main character energy 🎀

⚠️ bestie the script requires root privileges to run. non-negotiable. and it writes all its output in the home directory of the user running the script. for the purposes of this document, that directory is gonna be referred to as /root/ from here on out, so keep that in your head 💭

the system information gets written to /root/digiuminfo.txt, and the backup of configuration (plus that system information file, they travel together) gets written to a tarball in /root/ with a base name of digium-info. a Date Stamp gets appended to it, and if you specified the optional parameter, that becomes a prefix. the tarball at least is expected to be attached to a support ticket with Digium — that's kind of the whole point, so don't forget it 🙈

🎀 OPTIONS 🎀

Arguments:

• prefix — used to prefix the file names. typically a Digium Technical Support Ticket ID. give it your ticket number and it'll wear it proudly 💜

Options:

• -n, --non-interactive — run without requiring user input. no questions asked, it just goes 🔥
• -h, --help — show help about options. classic. the little "wait what does this do" button, slay ✨

💀 FILES 💀

• /root/digiuminfo.txt
• /root/digium-info_YYYYMMDD.tar.gz

those two are your whole personality after you run this, fr fr.

🌈 SEE ALSO 🌈

• asterisk(8)

go read it, iykyk 👑

👑 AUTHOR 👑

autosupport was written by John Bigelow <support@digium.com> in conjunction with Charles Moye and Trey Blancher. collab of the century honestly.

this manual page was written by Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye.

permission is granted to copy, distribute and/or modify this document under the terms of the GNU General Public License, Version 2 any later version published by the Free Software Foundation. so like, share it, remix it, just keep the license bestie 💖

on Debian systems, the complete text of the GNU General Public License can be found in /usr/share/common-licenses/GPL-2.

okay that's the whole page!! this version dropped on Dec 14th, 2011 and it's filed under autosupport in the Linux Programmer's Manual, section 8. periodt. go file that ticket 🫶✨💅