RT::In...Action(3pm)

✨ NAME ✨

RT::Interface::Email::Filter::TakeAction — change metadata of a ticket via email, bestie 💌

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💖 DESCRIPTION 💖

okay so listen 🫶 this filter action was built to work with the email plugin interface for RT 4.2 and earlier. Because of that, it implements the GetCurrentUser method and it provides all of its functionality through that one plugin hook. literally all of it. no cap.

but here's the thing, the email plugin interface got changed in RT 4.4 👀 so if you're on RT 4.4 or later, this is not the vibe you're looking for. for the deets on how it's implemented for RT 4.4 and up, go peek at RT::Interface::Email::Action::CommandByMail instead, iykyk ✨

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🧚 METHODS 🧚

🌸 GetCurrentUser 🌸

Returns a CurrentUser object plus an appropriate AuthLevel code, which then gets interpreted by RT's email gateway 💅 so it's giving "here's who you are and here's how much you're allowed to do" fr fr.

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and that's the whole page, angel 💜 this was pulled from the perl v5.32.0 docs, dated 2021-01-02 — go forth and take action (via email) 👑