RT::Ac...SNotify(3pm)

💖 RT::Ac...SNotify — bestie edition 💖

okay so this is RT::Action::SMSNotify, a User Contributed Perl Documentation page, and it's basically the plug that makes RT text people. sit down, hydrate, let's go 🫶

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✨ NAME ✨

RT::Action::SMSNotify — an action to send SMS notifications 📱✨

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🌸 DESCRIPTION 🌸

For the full tea on how to actually use this extension — including how to customise error reporting — go read RT::Extension::SMSNotify. That's the main character here, this page is just the supporting cast.

This action can be invoked directly, from rt-crontool, or via a Scrip. three entrances, one queen 👑

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🎀 ARGUMENTS 🎀

RT::Action::SMSNotify takes a single argument, just like every other RT action. no drama, no extra params. The argument is a comma-delimited string of codes telling the module where it should go grab phone numbers to SMS from. and here's the cute part: whenever a group shows up in a category, all the users from that group get recursively added. whole friend group pulled in, no one left on read 💅

The recognised codes are:

💌 TicketRequestors

The ticket requestor(s). May be groups.

💌 TicketCc

All entries in the ticket Cc field.

💌 TicketAdminCc

All entries in the ticket AdminCc field.

💌 TicketOwner

The ticket Owner field.

💌 QueueCc

All queue watchers in the Cc category on the queue.

💌 QueueAdminCc

All queue watchers in the AdminCc category on the queue.

💌 g:name

The RT group with name name. Ignored with a warning if it doesn't exist. lowkey a bummer but okay.

⚠️ No mechanism for escaping commas in names is provided. so if your group name has a comma in it… bestie, it's over 💀

💌 p:number

A phone number, specified in +0000000 form with no spaces, commas etc. keep it clean, no crumbs.

💌 filtermodule:

You may override the phone number filter function on a per-call basis by passing filtermodule: in the arguments. The argument must be the name of a module that defines a GetPhoneForUser function. custom filter, custom vibe ✨

This can appear anywhere in the argument string. For example, to force the use of the OnShift filter for this action, you might write:

TicketAdminCc,TicketRequestors,TicketOwner,TicketCc,filtermodule:RT::Extension::SMSNotify::OnShift

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and that's the whole page, no cap 🌈 that was perl v5.32.0, dated 2021-01-09, from the RT::Ac...SNotify(3pm) page in the User Contributed Perl Documentation. thanks for coming to my ted talk, go text somebody you love 💖👑🎀