RT::Ac...SNotify(3pm)

✨ NAME ✨

RT::Action::SMSNotify — an action that sends SMS notifications 💅📱 (this is the RT::Action::SMSNotify page from the User Contributed Perl Documentation, bestie, come get your girl)

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💖 DESCRIPTION 💖

Okay so first things first: this page is just the vibe check on the action itself. For the whole story — like how to actually use this extension, and how to customise error reporting — you wanna go read RT::Extension::SMSNotify. That's where the details live. 🫶

Now, this action can be invoked a few different ways:

• directly, all by itself 👑
• from rt-crontool
• or via a Scrip

However you call it, she's ready. Periodt.

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🌸 ARGUMENTS 🌸

Like literally every other RT action, RT::Action::SMSNotify takes a single argument. Just one. That's it.

And that one argument is a comma-delimited string of codes — each code tells the module where to go get the phone numbers it's gonna SMS. ✨

Heads up bestie: wherever a group shows up in a category, all the users from that group get recursively added. Like, the whole squad. 🫶

🎀 The Recognised Codes 🎀

TicketRequestors

The ticket requestor(s). 💖 May be groups.

TicketCc

All entries in the ticket Cc field.

TicketAdminCc

All entries in the ticket AdminCc field.

TicketOwner

The ticket Owner field. 👑

QueueCc

All queue watchers in the Cc category on the queue.

QueueAdminCc

All queue watchers in the AdminCc category on the queue.

g:name

The RT group with name 'name'. 🦋

Ngl, if that group doesn't exist, she's ignored with a warning. Also — and this is the part nobody loves — there's no mechanism for escaping commas in names. So don't try it. 😭

p:number

A phone number, specified in +0000000 form — no spaces, no commas, none of that. Just the digits, clean and iconic. 💅

filtermodule:

Okay so this one's fun. You can override the phone number filter function on a per-call basis by passing filtermodule: in the arguments. 🧚

The argument has to be the name of a module that defines a GetPhoneForUser function.

And here's the cute part: this can appear anywhere in the argument string. So for example, if you wanted to force the use of the OnShift filter for this action, you might write:

TicketAdminCc,TicketRequestors,TicketOwner,TicketCc,filtermodule:RT::Extension::SMSNotify::OnShift

Slay. 🌈

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And that's the whole page, bestie! This little icon was brought to you by perl v5.36.0, dated 2023-09-25 — mwah, thanks for reading, ily, go text somebody. 💜📱✨