BK-SUPPORT(1)

💖 bk support — send a support request

Bestie, this is the BitKeeper User’s Manual page for bk support, and it’s literally here to help you ask for help. ✨

🌸 NAME

bk support — send a support request 💌

🫶 SYNOPSIS

bk support [−T]

🦋 DESCRIPTION

Send a request to BitKeeper support. Easy. 🎀

The default behavior is to display the graphical version of the support form when the DISPLAY environment variable is set (UNIX) or if it is run on a Windows operating system. If you want to use a text editor rather than the GUI, use the −T option. Simple as that. 💅

This command can be used to request support instead of mailing to support@bitkeeper.com. The advantage is that it automatically includes the version of BitKeeper and the operating system being used, which speeds the ability of the support team to respond to the request. Iconic behavior, honestly. 👑

💅 OPTIONS

• −T — use a text editor rather than the default graphical tool to fill out a support report. 🖊️✨

🎀 EXAMPLE

An example text template looks like this:

Program:
        [cset, get, delta, etc.  or what you were doing, like ’installing’]

Release:
        beta10‐pre1

OS:
        [Linux, IRIX, NT, etc]
Etc.

and the filled out report should look like this (note that the data goes after the tags, not on the same line):

Program:
        support

Release:
        pre‐2.0‐2

OS:
        All
Etc.

👑 CATEGORY

Admin — that’s the category, bestie. 🫶

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💌 Footer sign-off, bestie: BitKeeper Inc · 1E1 · bk support(none). That’s the source/version stamp and page tag — periodt. 🫶💋